We aim to ship all orders the same day of payment received or next day shipping. Every order is carefully checked and packed. As soon as your package has left the premises you'll receive an automated shipping notification email with your tracking number and a link to the FedEx website so you can track your package every step of the way.
Postal charges, services and delivery time frames within Canada - Retail Customers Only
We offer a $12.50 flat rate FedEx ground shipping service rate (by 5 p.m. in 1 to 7 business days to businesses and by 8 p.m. to residences in most metropolitan areas).
Retail Customers
For all orders over $100 before tax, shipping is FREE via FedEx Ground service (1-7 business days) depending on your location.
Wholesale Customers
All wholesale orders will ship within 2 business from day order is received. A breakdown of the shipping rates are listed below for your information.
$20 flat rate (1 - 100 Bottle Qty.)
$30 flat rate (101 - 200 Bottle Qty.)
$40 flat rate (201 - 300 Bottle Qty.)
$50 flat rate (301 - 400 Bottle Qty.)
$60 flat rate (401 - 500 Bottle Qty.)
$70 flat rate (501 - 600 Bottle Qty.)
Shipping Returns
To return your product, please contact us at support@vapourartisans.com for further information. You will be responsible for your own shipping costs for returning an item. Return Shipping costs are non-refundable. Depending on your location, the shipping time may vary for you to receive your exchanged product. If you are shipping an item or items with a value over $75, we suggest using a trackable shipping option or purchasing shipping insurance. We do not guarantee that we will receive your returned item or items.
DISCLAIMER
All delivery time frames indicated above are as estimated by FedEx. We are not responsible for delays due to FedEx service errors.
We aim to ship all orders the same day of payment received or next day shipping. Every order is carefully checked and packed. As soon as your package has left the premises you'll receive an automated shipping notification email with your tracking number and a link to the FedEx website so you can track your package every step of the way.
Postal charges, services and delivery time frames within Canada - Retail Customers Only
We offer a $12.50 flat rate FedEx ground shipping service rate (by 5 p.m. in 1 to 7 business days to businesses and by 8 p.m. to residences in most metropolitan areas).
Retail Customers
For all orders over $100 before tax, shipping is FREE via FedEx Ground service (1-7 business days) depending on your location.
Wholesale Customers
All wholesale orders will ship within 2 business from day order is received. A breakdown of the shipping rates are listed below for your information.
$20 flat rate (1 - 100 Bottle Qty.)
$30 flat rate (101 - 200 Bottle Qty.)
$40 flat rate (201 - 300 Bottle Qty.)
$50 flat rate (301 - 400 Bottle Qty.)
$60 flat rate (401 - 500 Bottle Qty.)
$70 flat rate (501 - 600 Bottle Qty.)
Shipping Returns
To return your product, please contact us at support@vapourartisans.com for further information. You will be responsible for your own shipping costs for returning an item. Return Shipping costs are non-refundable. Depending on your location, the shipping time may vary for you to receive your exchanged product. If you are shipping an item or items with a value over $75, we suggest using a trackable shipping option or purchasing shipping insurance. We do not guarantee that we will receive your returned item or items.
DISCLAIMER
All delivery time frames indicated above are as estimated by FedEx. We are not responsible for delays due to FedEx service errors.